Providing accessible customer service is something everyone should make an effort to do. Unfortunately, there are few people who can properly assist people with disabilities, even though there are more than 60 million adults in the United States who live with a physical or mental condition. Make a difference and stand out in your job by learning how to give assistance to people with Hearing Impairments!
This course will give you an overview of:
✔ What Hearing Impairment Consists of;
✔ How to Attract a Hard-of-Hearing/Deaf Customer's Attention;
✔ How To Communicate Effectively with Customers with Hearing Impairments.
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