Are you a Customer Service Representative and feel like you should go through some topics again in order to advance in your career? Then check out this course to learn how to:
✓Deal with angry customers;
✓Respond to customer reviews (especially the negative ones);
✓Collect customer feedback;
✓Develop the FAQ;
✓Track customer behavior;
✓Represent the customer.
Interested? Click the subscribe button and get started!
All photos created on Canva
