Are you a Customer Service Representative and feel like you should go through some topics again in order to advance in your career? Then check out this course to learn how to:
✓Deal with angry customers;
✓Respond to customer reviews (especially the negative ones);
✓Collect customer feedback;
✓Develop the FAQ;
✓Track customer behavior;
✓Represent the customer.
Interested? Click the subscribe button and get started!
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