Accountability implies acting proactively, before the fact, not reactively, after the fact. It's unproductive pointing fingers and making up excuses after a mistake is made.
Accountability is about avoiding issues, but you must solve them and learn from mistakes when they’re inevitable. A culture of accountability is built when leaders and employees are both accountable, in other words, when they take control of their own outcomes.
In order to implement a culture of accountability, it’s necessary to set in place a series of principles that drive employees’ behaviors. Be clear about your expectations and make sure they’re aligned with the organization.
Changing culture takes time, but once a culture of accountability is established, it will change the way work is done for the better. When a culture of accountability is built, companies benefit from:
✓Better, faster decisions
✓High-quality execution of projects
✓Increased knowledge base of employees
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