An incident report must provide information that is complete and concise.

But not only that! Clients and managers may rarely see you, and their opinion about you might be entirely based on written reports. So your reports must provide information that covers the 5 Cs:

Watch the video below from 6:35 to 9:44 to know more. https://www.youtube.com/watch?v=KD3FWRbzzf4

Source: “Report Writing” on guardtexas.net, 2015 Photo by svstudioart on Freepik