Security guards might not often have things to do. Sometimes there is a long wait until an incident requires their attention.
From time to time, customers might get you hot under the collar for accusing you of not paying attention when their car was broken into, for instance.
By the way, It is best to never engage in too much conversation with frustrated customers.
Needless to say any further: Patience is worth your weight in gold!
Here are some steps to help you improve your patience:
Photo by Zachary Lisko on Unsplash
The Power of Patience: 5 Ways to Develop Patience By eMindful
The Effective Security Officer’s Training Manual, Chapter 5 - Professionalism by Ralph Brislin, CPP