Before starting to talk, I should think.

Yes, because you don't want to throw your words upon people for no reason and end up losing clients. We know that some people can communicate in any situation without a problem, but we still can improve this ability. It's essential to think before you speak. By establishing thoughts and organizing them beforehand, you can give information concisely. Also, word choice is crucial, so if you have time and need to talk to someone, try scheduling a meeting and practice what you want to say. It surely can help you when getting your message across to customers. Another great tip is to become a reader. Books are great for improving vocabulary. While choosing the best words, remember to be clear and ask yourself what words will get you straight to the point you want to make. Avoid giving information repeatedly, be concise. Source: OEL, oureverydaylife. If you want to learn more about thinking before speaking, here is an excellent video of Mary Daphne, an expert in personal development. In the video below, she talks about it. For specific content check from 0:46 to 1:40: https://youtu.be/ZnBEI1VvxDk

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