Can written messages damage the company's credibility?

As obvious as it may seem, a poorly crafted email (or even chat) response to a customer can damage the company's credibility and mean bad publicity for the business. How would you feel if you got the message:

There are plenty of mistakes to go about in this one single piece of message, but let's attain our focus on spelling. "Bear in mind" is written "bare in mind", and "misinformation" is unquestionably misspelled and wrongfully countable. It is vital to double-check and even find someone to read (if possible) your message before you send it out. There are online tools that can help you with typos, spelling, and grammar. Grammarly, for instance, can help you review messages and texts before you send them. Writing correctly can help sustain a mutually beneficial relationship with customers.

Photo created by rawpixel.com on Freepik Reference Writing Skills in Customer Support are Critical for Success by Emily Newman