How can you use emotional intelligence to boost sales?

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Photo by Gpoint studio on freepik.com Micro-course references: Why You Need Emotional Intelligence To Succeed By Travis Bradberry, Ph.D. article on TalentSmart. THE BUSINESS CASE FOR EMOTIONAL INTELLIGENCE by TalentSmart. You Need to Learn How to Make Emotions Work for You, Instead of Against You. Here's the Proof by Justin Bariso on INC.com. Emotional Intelligence Why it can matter more than IQ by Daniel Goleman. Bloomsbury Publishing. December 8, 2020