Congratulations, you completed the course! Are you ready to improve your customer service with these telephone tips?

Great! To recap what you learned in this course, take a look at the video below we prepared for you! https://youtu.be/uffKtNpdo9Y

Sources: - www.customerservicemanager.com/how-to-test-your-telephone-customer-service/ - www.customerservicemanager.com/outshine-the-competition-with-telephone-customer-service/ - www.customerservicemanager.com/customer-service-phone-tips/ - www.pwc.com/us/en/zz-test/assets/pwc-consumer-intelligence-series-customer-experience.pdf

Photo by Yan Krukov on Pexels: www.pexels.com/photo/man-in-blue-sweater-using-headphones-8867244/