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During customer service, can you ask for information from someone else?

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Mário Rodrigues
2 years ago
Question 7 of 8
Career development
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During customer service, can you ask for information from someone else?

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How to work independently at the front desk
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8 questions (4 min)
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Why?

It is essential to be autonomous while dealing with many tasks and assisting people. If you ask for information from someone else, the person listening to you can lose confidence in your job. They can even ask themselves like “Is this person able to help me?”. We can say that having the information before saves you time and helps you increase your production in a shorter time. It is crucial to learn before starting working, and pay attention to details so that way you can attend better, helps the clients, and do a great job. It is OK to ask someone else for information, but don’t make it a habit. You can check this article below to see more about the independent approach at work and why it matters: https://apps.illinoisworknet.com/ArticleViewer/Article/Index/165/AppCall=1
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