Freight agents have their own customers and work on ___and under the authority of a licensed Freight Broker. Their roles include __, ___, and ___.

Yeah! A freight agent is in sales, logistics, and customer service. In brief, a freight agent works under a freight broker's license and plays a significant role in the freight business. They produce sales by contacting customers and connecting them to available carriers to ship their cargo.

Freight Agent's roles might include: ▷ Sales: Cold calling possible customers, settling freight rates, sourcing carriers, and dealing with shippers and carriers. ▷ Customer Service: Securing pickups and delivery schedules and keeping customers informed regarding a shipment's progress. ▷ Logistics: Dispatching trucks and problem-solving issues that could affect a shipment's pickup or delivery.

Check this video from Freight 360 in which Benjamin Kowalski, Transportation Consultant, compares the difference between Freight Brokers and Freight Agents. You can watch the video from 1:13 to 2:53. https://www.youtube.com/watch?v=w4-RHqpJLUo&t=74s&ab_channel=Freight360

Photo by Creative Art on Pikwizard References: What is a Freight Agent? - Trucker path DIFFERENCE BETWEEN A FREIGHT AGENT AND FREIGHT BROKER - Kopf logistic group