Greeting customers can be beneficial in two ways. Choose the best option:

A wide-open smile and a friendly greeting go a long way in improving customer's experience and loyalty. In addition, they also help inhibit possible shoplifters. Make sure you and your team: ✓ Greet every customer warmly; ✓ Make and keep eye contact; ✓ Engage shoppers in conversation; Besides that, shoplifters will be less likely to steal if they know someone actively keeps tabs on the store aisles.