A wide-open smile and a friendly greeting go a long way in improving customer's experience and loyalty. In addition, they also help inhibit possible shoplifters. Make sure you and your team:
✓ Greet every customer warmly;
✓ Make and keep eye contact;
✓ Engage shoppers in conversation;
Besides that, shoplifters will be less likely to steal if they know someone actively keeps tabs on the store aisles.