How can you help limit Employee-Related Loss?
Question 12 of 13
Career development

How can you help limit Employee-Related Loss?
Part of the course
How To Develop A Retail Loss Prevention Culture!
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13 questions (7 min)
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Why?
Unfortunately, even honest employees can also cause retail loss. They might:
✓ Fail to track inventory;
✓ Forget to ring up items in customer's cart;
✓ Fall prey to fraudulent returns;
✓ Overlook suspicious shoppers;
How can you help prevent that?
Training is the answer!
Proper training on all the functions you will be responsible for and the prevention of inadvertent losses from shoplifters or colleagues.
Every new or seasoned employee should know:
✓ Store's policies on Shoplifting, returns, defective goods, and inventory-related procedures.
✓ How to properly handle POS systems.
✓ How to deal with customers in a way that optimizes satisfaction, sales, and revenue.
✓ How to approach and deal with shoplifters.
Addressing these topics will help to establish a loss prevention culture.
Reference: 4 Techniques for Retail Loss Prevention - By Chloe Henderson
Photo by Joshua Rawson-Harris on Unsplash
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