How do the 10 principles for a great customer experience help you in customer service?

Of course, knowledge is power. As a customer, you might now observe if places you go and services you hire are treating you right. But our goal here was to provide you with tools you can implement to boost your performance as a customer service provider!

Here is a brief overview of the 10 principles behind great customer experience, watch the video, it takes less than 3 min.: https://www.youtube.com/watch?v=oymubYLfJLE&ab_channel=ErickNovaes

Remember that to learn more about the importance and how to provide a great customer experience, you can refer to Matt Watkinson's book ‘The Ten Principles Behind Great Customer Experiences’ available on Amazon. Please rate, share and follow for more micro-courses!

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