I feel more confident about handling difficult customers.

You have reached the end of this micro-course, but you are at the beginning of a better journey when you find a problematic customer. I hope you have enjoyed it! Here is a takeaway, so you can check some tips whenever you need:

If you want to download it, follow the link: https://drive.google.com/file/d/1UZyL1ss8ohsfJoDukqZLJUKVSBR54Di7/view?usp=sharing

Photo by Patrick Tomasso on Unsplash