Home
Learn
Discover
Profile

Keeping a record of all returns, exchanges, and refunds prevents fraud and abuse.

avatar
Dani
a year ago
Question 9 of 12
Career development
Image

Keeping a record of all returns, exchanges, and refunds prevents fraud and abuse.

Part of the course
Streamline Returns Management Process To Improve Customer Service
New
Start micro-course
12 questions (6 min)
View more

Why?

Follow these guidelines for keeping a record of all returns, exchanges, and refunds: ✓Track returns, refunds, or exchanges with your cloud-based POS, to make it fast, easy, and organized. ✓Items must return to the stock levels, and you need to account for any product losses. ✓Request identification for all returns - check the ID and the credit card used in the purchase to ensure the return isn't fraudulent. This practice allows you to build a database of returns, making it easier to detect shoppers’ fraudulent and abusive behavior. Photo by Nathan Dumlao on Unsplash

Do your friends know the answer?

    More courses

    More seeds