Let customers know about your refund and return policy _______ the purchase.

First of all, your customers need to be fully informed of your refund or return policy, as they’ll appreciate knowing that they have that protection in case they’re not satisfied with their purchase. If you run a physical retail shop, it’s essential to have a visible copy of the return policy displayed at each check-out counter. It’s also recommended to explicit your return policy on the hard copies of receipts customers receive. If you run an e-commerce store, you must share the return policy on your website and enclose a hard copy of the return policy with the packing materials. This way, your customer is aware of the return policies when receiving your product by mail. Making sure your customers know your return policy when they buy your product can save both of you worries in the future. Photo by RODNAE Productions on Pexels