One way of helping your team to improve is with tips and training to ensure they're always up to date with all the best practices the company expects from them. Ashley Adams-Mott from the CHRON website also explains that while training focuses on properly orienting an associate to their job, tips focus on improving sales and job performance.
So, when giving tips, try focusing on handling difficult situations with clients, for example. While training should be more focused on the company policies, machinery operation, etc.
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