What does waiting for responses from other departments directly result in?

#3 Waiting is related to a waste of time! Waiting does not add value to the customers. The time employees or products are idle could be better spent on activities that add value to customers. The waiting waste happens when a product or person is ready to move on to the next step, but constraints keep the processes from moving forward. For example: ✦ Waiting for a previous team to complete a batch of material so the next group can go on with their current task. ✦ Patients in waiting rooms. ✦ Software sitting in the QA queue. ✦ Shared driving service cars, waiting for a passenger assignment at the airport. Consider the following thoughts: ✦ What are the processes that result in long waits? ✦ How can they be streamlined to reduce waiting time?

Watch this video from Lean Smart on waiting. You can watch from 2:18 to 4:26. https://www.youtube.com/watch?v=3EkCtKq78dQ&ab_channel=LeanSmarts

Photo by macrovector on freepik Reference: Lean QuickStart Guide: The Simplified Beginner's Guide To Lean (QuickStart Guides™ - Business) by Benjamin Sweeney. ClydeBank Media LLC, 2015. Lean Manufacturing Tools.org (website) Real Life Examples of the 7 Wastes of Lean (Plus 1) by Greg Jacobson on Kainexus.blog