When processes come under scrutiny, you can guarantee:

#7 Insisting On The Highest Standards. It is all about delivering high-quality products and services to customers, so the bar has to always be set high! On top of that, it has to be ensured that flaws are not sent down the line and that issues are fixed as soon as they show up.

○ Be challenging and work smart to inspire. ○ Double-check the processes! ○ When errors are made, never forget to be respectful and flexible.

Listen again to Elizabeth Bennett talking about Insisting on the highest standards. You can listen from 9:37 to 12:25 https://open.spotify.com/episode/45X0rZPdEpTzilVHnl7y3Z

Photo edited on Canva References: Working Backwards Insights, Stories, and secrets from inside Amazon by Colin Bryar and Bill Carr A Deep Look Into the 14 Fascinating Amazon Leadership Principles by Louis Carter