#7 Insisting On The Highest Standards.
It is all about delivering high-quality products and services to customers, so the bar has to always be set high!
On top of that, it has to be ensured that flaws are not sent down the line and that issues are fixed as soon as they show up.
○ Be challenging and work smart to inspire.
○ Double-check the processes!
○ When errors are made, never forget to be respectful and flexible.
Listen again to Elizabeth Bennett talking about Insisting on the highest standards.
You can listen from 9:37 to 12:25
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