Which of the following is an ethical security guard attitude?

Ethics come first! If you are a security guard in charge of keeping control of access to an area that only authorized people can enter, so be it! Be ethical! No one, including your friends or over-friendly people, is allowed in unless they've got permission! When you get caught up in such situations: ➜ Explain calmly why the person is not allowed; ➜ Explain security procedures that are in place; ➜ Ask for identification and explain the importance of it; ➜ Explain where the person can get permission to access that area (if possible); Be friendly and patient. Explaining procedures, even when not asked, might help prevent unnecessary behavior from some customers.

To understand a bit more about ethics, check out this video from McCombs School of Business on Ethics. https://www.youtube.com/watch?v=4vWXpzlL7Mo&ab_channel=McCombsSchoolofBusiness

Photo by People Creations on Pikwizard Reference: 4 Ways to Provide Excellent Customer Service as a Security Officer by Trident Security Professionalism security guard training by Ranga The Effective Security Officer’s Training Manual, Chapter 5 - Professionalism by Ralph Brislin, CPP