You are not expected to deal with angry customers.

QUESTION #7: How would you handle an angry customer or if you were accused of bad customer service? When working with people, you will most likely have to deal with angry customers. Companies always want people who can handle difficult customers with professionalism. → Example: “I always try my best to provide the very best service to my customers and follow the company's training and complaints procedures. When issues do arise, I carefully listen to customer feedback and, depending on the situation, do whatever I can to rectify the situation. I am always accountable and reasonable when dealing with angry customers. I'd apologize and make sure the problem doesn't happen again.” Source: “CASHIER Interview Questions” on zippia.com CareerVidz. “CASHIER Interview Questions & Answers!” on youtube.com, 2020 Photo by Afta Putta Gunawan from Pexels